88.1FM Overberg | 88.8FM Overstrand | 102.7FM Drakenstein | 104.9FM Cape Town | 106.3FM West Coast & Swartland
Premier Helen Zille and Mayor Patricia De Lille will be live on Heart FM every last Monday of the month to answer your questions.
This will be your platform to suggest how we can make progress possible together, and where you think they can improve.
From 2 – 3PM, you’ll be able to call in live on-air, send your queries via SMS on 33841, or leave your message on the IVR line at 021 406 8989
Brought to you by the City of Cape Town and the Western Cape Government – Working to make progress possible. Better together.
City of Cape Town contact numbers
As a well-run City, Cape Town has numerous channels of communication that residents can use to contact the City in order to report service delivery faults.
Telephone (call centres):
Call 0860 103 089
This number can be used for all service requests relating to solid waste, electricity, water, roads and storm-water and parks. The number can also be used for all accounts and general enquiries such as motor vehicle registration and traffic fines. Free call lines
Drug Help line:
Call 0800 43 57 48
SMS 31220 for all electricity service faults
SMS 31373 for water and sewer service faults (Other service requests are accepted)
You can now SMS your ID number, followed by a space and then your surname, to 44108 for a status update on your housing application. Standard SMS rates apply
email@example.com to report all service faults
firstname.lastname@example.org to report electricity service faults
Watertoc@capetown.gov.za to report water and sewer service faults
Web (e-Service requests):
Log onto the City’s website – www.capetown.gov.za
Choose the “Service Requests” option on the left-hand side of the screen.
Follow the prompts.
– Facebook https://www.facebook.com/CityofCT
– Twitter @CityofCT
– SmartCape access points at all libraries
Western Cape Government contact details
Call us on: 0860 142 142
7am – 7pm Monday to Sunday
SMS: Send ‘Help’ to 31022
Please Call Me: 079 769 1207 Fax: 021 483 7216